Privacy Policy

Last updated: November 4th 2025

Sinew Media respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

By using our services or website, you agree to the terms below.

1. Information We Collect

We may collect the following types of information:

Client-Provided Information

• Name and contact details

• Business and property information

• Project details and creative requirements

• Billing information

Automatically Collected Information

• Website usage data

• Device and browser type

• IP address and approximate location

• Cookies and tracking data for site performance and analytics

No sensitive payment information (such as credit card numbers) is stored on our servers. Payments are processed securely through third-party providers.

2. How We Use Your Information

We use your information to:

• Provide and manage creative and media services

• Schedule bookings and communicate project details

• Deliver files and maintain client galleries

• Process payments and send invoices

• Improve website experience and service performance

• Maintain business records and comply with legal requirements

We never sell your information.

3. Sharing of Information

We may share information with:

• Payment processors

• Cloud storage and delivery systems

• Project management and scheduling software

• Contractors working on your project (when necessary)

• Legal or regulatory authorities when required

These partners only receive information required to perform their function and are expected to protect it.

4. Data Security

We use secure platforms for payment, file delivery, and data storage. While no system is flawless, we take reasonable steps to safeguard information against unauthorized access.

5. Data Retention

Client information and project files may be retained for administrative and legal purposes, as well as to support future service needs. File retention timelines vary by project type. See our Data Retention Policy for details.

6. Cookies & Tracking

We may use cookies and analytics tools to improve website performance, understand traffic patterns, and enhance user experience. You can disable cookies in your browser settings.

7. Access & Requests

You may request to:

• View personal information we have on file

• Correct or update your information

• Request data deletion when legally permissible

Contact us to submit a request.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices.

9. Policy Changes

We may update this policy to reflect operational or legal changes. Continued use of our services confirms acceptance of updates.

10. Contact

Questions or requests can be sent to:

Sinew Media
Email: hello@joinsinew.com
Website: joinsinew.com